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Retail services news

How to know customers' needs before they do
All companies have similar problems, with one of the biggest being the ongoing challenge of growing their revenues. In today's declining economy, companies are seeking new ideas, new solutions, and proven advice to fight off competition and stay above water. The most successful organisations are not focused solely on increasing product sales, but also on improving service revenues to stay ahead of the competition. 6 Oct 2008
Contact centres invest in CRM to improve customer retention
Enterprises are to up investment in customer relationship management (CRM) and unified desktop solutions in a bid to improve customer retention. 3 Oct 2008
Boosting SA customer service
Altius Investment Holdings recently acquired a stake in the online complaints management and consumer affairs portal, getclosure!. 29 Sep 2008
How small stores can lure holiday shoppers
Call it a customer service Christmas. Consumers are expected to rein in spending this year, and the retail climate favours big-box stores that can offer bargains. But because small retailers can't win price wars, experts say independents need to leverage their biggest advantage over the chains: personal relationships with customers and the ability to deliver superior service. With some economists predicting one of the weakest Decembers since 1991, retailers that falter could face a cold winter. 29 Sep 2008
ANC political crisis spells uncertainty for South African BPO sector
Recent political instability in South Africa, culminating in the removal of South African President, Thabo Mbeki, and the resignation of several of his cabinet colleagues, may discourage offshore business process outsourcing (BPO) investors. However... 25 Sep 2008
Retail pharmacy conference highlights benefits of MTM
Clicks, one of the industry leaders in the field of retail pharmacy in South Africa, held its second annual Pharmacy Conference at the Cape Town International Convention Centre from 10 - 12 September 2008. The theme for the conference was ‘Realise More' which is a key message formulated to show the company's dedication to building pharmacies in SA to the benefit of all stakeholders.
19 Sep 2008
Ruminations on CRM following Gartner's industry bash
USA: Gartner's annual Customer Relationship Management Summit stirred up a lot of speculation over the way the industry is evolving. The focus on Web 2.0 was intense and expected, but attendees also found plenty of grist for debate over CRM's fundamental principles. 17 Sep 2008
More Retail services news...

Adcheck was established in 1971. We have over 30 years experience in Market Intelligence gathering and deployment solutions.

Affinity Strategic Communication is a strategic communication consultancy based in Cape Town and operates nationally.

DMX is a global leader in the development and engineering of Audio branding. Using the right music and a scientific, research-based methodology we: Create engaging customer environments, Motivate Staff, Build Brands, Turn ordinary experiences into extraordinary experiences through music and messaging.For more info, please visit www.dmx.co.za

Exhibition Management Services is one of Africa's most experienced exhibition organiser with a 28 year track record of delivering successful trade fairs throughout the continent. The company's African database is unmatched in the industry allowing for the identification, notification and participation of truly qualified pan African trade visitors.

The first Global, technology driven, business to business network that serves as an interactive platform for the food service industry; to have access to the highest standard of information & services.

General Mills, the world's sixth-largest food company, markets in more than 100 countries and typically holds the number one or number two position in virtually every category in which it competes.

Hertz is the largest car rental company in the world and has been in operation in South Africa for over 10 years. Combining local experience and infrastructure with their vast international network, Hertz South Africa is able to satisfy the needs of both business and leisure travelers.

Imperial Logistics entered the South African logistics and transport market in 1975 with a small fleet of light commercial vehicles, which were principally rented to clients and utilised to distribute food and fresh produce to restaurants.

Rentokil is a global leader in providing professional and environmentally responsible pest control services to customers around the world.

Initial is dedicated to South African people, businesses and environments. In what it does, Initial makes for a healthier and more prosperous South Africa. And Initial builds healthier and more prosperous South African businesses.

Started in 1998, as a specialist branch of Ogilvy, Zoom Advertising focuses on retail brands and brands at retail. With offices in both Cape Town and Johannesburg, Zoom has become one of the leading retail agencies in South Africa, pioneering shopper marketing as well as branded entertainment.

AMUSE Sandton Retail Marketing and Mobile Solutions
Bulk SMSPortal Cape Town Bulk SMS messaging
Cistech Services Pretoria Cistech Software, POS, Hardware, Sales, IT, ERP,
Creative Touch Networking cc Sandton Sales and Marketing
E-flies.com Clarens Online Fishing Store
Epicor Bracknell Software provider
Express Personnel Services - Bloemfontein Bloemfontein Recruitment
Johnson Cycle Works EDENVALE RETAIL CYCLING INDUSTRY
Johnson Mobile Vending Solutions Edenvale SALES & MANUFACTURING OF MOBILE VENDING SOLUTIONS
Leonslens Cape Town fotographer
RASA Fourways Hospitality
Retail Plus Consultancy  IT, POS, Retail Consulting, Mentoring,
SmartRetail Johannesburg Smart Trade Point Of Sale Software And Hardware
Stock Counters  Stocktaking
Sun Group Amsterdam Marketing
Techmall cc Bellville Computer Reseller

 

 

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